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FREQUENTLY ASKED QUESTIONS (FAQ):


WHAT IS STAGEBUDDY.COM?

See the overview video here!

StageBuddy.com is a completely FREE way to find out what LIVE SHOWS are playing around New York including Theatre, Comedy, Dance, Music and more, StageBuddy's unique interface gives you more information than you can find anywhere else! Full synopses, cast & crew lists, pictures and even videos of the shows before you go!   Better yet: StageBuddy is completely User driven - we don't control the content - you do! Just like Wikipedia, IMDB, YouTube and MySpace, users can instantly post their own listings, sharing what is going on around town! We started StageBuddy.com because we saw a desperate need in this city for smaller shows to get the word out that they exist. There are Hundreds of great shows going on every week that go un-noticed - we're here to change that!

HOW MUCH DOES IT COST?   It's FREE to search and submit shows on StageBuddy.com! Just sign up for your Free account and you can search for & submit as many shows as you want!

WHY WOULD I WANT AN ACCOUNT?
  Your Free account allows you to submit listings, post reviews, bookmark your searches and get discounts on many shows! In the near future it will also allow you to interact with other members, receive newsletters and post your own personal profile.

WHAT ABOUT BANNER ADVERTISING?
   We do charge for Banner Advertising. Please call 646-414-6668 to talk to our sales staff.

DO YOU ONLY LIST LIVE SHOW EVENTS?
   Yes. StageBuddy is about shows that take place on a stage. Live theatre, Live Music, Cabaret, Burlesque, Comedy and more.

WHAT LISTINGS GET DELETED?
   Our "Terms of Use" has a full listing, but basically if it is not a live show, it gets deleted. Don't advertise services, that's what craigslist is for. : )

WHAT IF I HAVE AN EVENT OTHER THAN WHAT IS ON YOUR LIST?
   We've been asked about readings, live poetry, magic shows and more. For now, please list these under "OTHER" and if we start seeing a large amount of any one type we will open up a new category in the future. Always feel free to Contact us with suggestions!

WHAT IS FLAGGING?
    If you see a listing that is inaccurate, false, misleading, not a live event, or in some other way not fitting the StageBuddy.com Terms of Use, please hit the Flag button and let us know. Our staff will review the page and fix or remove the listing as soon as we can. Flagging will be effective soon, in the meantime, please email us at  abuse@StageBuddy.com if you see a problem.

DO YOU GUARANTEE THE ACCURACY OF THE INFORMATION?
    No, since users input their own listings, we cannot validate the information. We do have systems in place to try our best to remove outdated or inaccurate listings, but we urge users to check the show website or phone before going to an event. We wouldn't want you to travel to a show that no longer was running.

I'M AN ACTOR/CREW AND WANT MY LISTING ADDED/CHANGED ON A SHOW.
    Then you must talk with the person who uploaded the show listing. Due to our small staff, StageBuddy.com cannot get involved in debates over show credits.





TECHNICAL HELP:


VIDEO PLAYBACK

The #1 cause of not being able to play video is that you don't have Flash in your system. It's a free download from Adobe at adobe.com/products/flashplayer. The #2 reason is that you are being blocked by a firewall. Usually this happens at corporate offices. You aren't checking stagebuddy.com out at work now are you? Seriously though, if you are having any difficulties, PLEASE LET US KNOW, we want to help: help@StageBuddy.com



SUBMISSION FORM

UPLOADING VIDEO:  We accept all of the same formats as YouTube. Pretty much any video format as long as it is under 100 megs. The larger the file, the longer it will take to upload. Right now there is no visual feedback while it uploads, so just be patient. Time depends on YOUR upload speed. Contact help@StageBuddy.com  if you need any further assistance!

LINKING YOUTUBE, MYSPACE, GOOGLE AND VIMEO VIDEOS: You can just enter a link to your YouTube or Myspace video. Copy the 'embed' text on the YouTube/Myspace page and paste it into the StageBuddy submission (page two).

UPLOADING PICTURES:   We accept pictures only in JPG, GIF, or PNG format - not PDF, Tiff or others. It will be displayed within a 320x240 box, so although any aspect ratio can be uploaded, you can get maximum impact if you size accordingly. Your "Poster" picture is the lead picture that is displayed throughout the site. If you can't upload a picture, it's size is probably too large. The system doesn't accept picture greater than 3000 pixels. Try uploading a smaller/lower resolution version. This is almost always the problem. Otherwise please email us at: help@StageBuddy.com

UPDATING/FIXING A LISTING:  So you want to go back and update your listing? Easy!

1 - Log into your account

2 - Go the the "Submit" tab (top bar of screen)

3 - The 2nd option is "Update an existing listing"

DELETE A LISTING:

1 - Log into your account

2 - On the same page (accounts page) is a list of your shows. A "delete" button is on the far right of each listing.

       

CONTACT US!

Please send emails to the appropriate address:

To Advertise:  advertise@StageBuddy.com

To report misleading, false or wrongly placed listings or other misconduct:  abuse@StageBuddy.com

General Inquiries & Comments: help@StageBuddy.com

Technical Help Questions:  help@StageBuddy.com



Or call us at 646-414-6668

We're always happy to talk with you!










 
 
 
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